Responsible Gambling at AusInLuck
At AusInLuck, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should always remain a form of entertainment, never a source of stress or financial hardship. This page outlines the tools and resources available to help you stay in control.
Our Commitment
We take responsible gambling seriously and encourage all players to gamble within their means. Our platform is designed to support healthy gaming habits through a range of self-management tools and protective measures.
Tools to Help You Stay in Control
AusInLuck offers several features to help you manage your gambling activity:
- Deposit limits – set daily, weekly, or monthly caps on how much you can deposit
- Loss limits – control the maximum amount you are willing to lose over a set period
- Wagering limits – restrict the total amount you can bet
- Session time reminders – receive notifications about how long you have been playing
- Cool-off periods – take a short break from gambling for a defined timeframe
- Self-exclusion – temporarily or permanently block access to your account
Recognising Problem Gambling
It is important to be aware of the warning signs that gambling may be becoming a problem. Ask yourself the following questions:
Get Your Bonus Now!- Do you spend more money or time gambling than you intended?
- Do you chase losses by continuing to play after losing?
- Has gambling affected your relationships or daily responsibilities?
- Do you feel anxious or irritable when trying to stop gambling?
- Do you borrow money or sell possessions to fund gambling?
If you answered yes to any of these questions, we encourage you to seek support immediately.
Self-Exclusion Options
| Short-term cool-off | 24 hours to 30 days |
| Medium-term exclusion | 1 to 6 months |
| Long-term exclusion | 6 months or more |
| Permanent self-exclusion | Indefinite account closure |
To activate any self-exclusion option, please contact our customer support team. Once a self-exclusion period is set, it cannot be reversed until the chosen timeframe has elapsed.
Helpful Resources
If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:
- Gambling Help Online – available 24 hours a day, 7 days a week
- Gamblers Anonymous – peer support groups for individuals affected by gambling
- Financial counselling services in your local area
Protecting Minors
Gambling is strictly for individuals who meet the legal age requirement. AusInLuck employs verification procedures to prevent underage access. We encourage parents and guardians to use parental control software to restrict access to gambling websites on shared devices.
Tips for Responsible Gambling
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Avoid gambling when upset, stressed, or under the influence of alcohol
- Treat gambling as entertainment, not a way to make money
If you have any questions about our responsible gambling policies or need assistance with account management tools, please reach out to our customer support team at any time. Your wellbeing is our priority.